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Claim Control shortlisted for Claims Excellence Awards 2022

It is with great pleasure that we announce, that Alphatec’s ClaimControl has been shortlisted for the upcoming Insurance Times Claims Excellence Awards 2022.

We are extremely proud that the ongoing development of this software solution has been recognised, and ClaimControl has been selected for another award.

Which Award category did we enter?

ClaimControl was entered into the Claims Product Solution of the Year – Claims Management Platforms & Software category.

This award recognises a product solution that has enhanced and added value to a firm’s claims service.

How does Claim Control enhance or add value to our customers claims service?

ClaimControl makes claims management more efficient by allowing certain tasks to be automated.  Additionally, routine tasks relating to each claim type, can be pre-defined and automatic notifications, requests and reminders set up.  The claim’s handling process is managed proactively through workflows, email integration and escalation of tasks.  This enables more claims to be handled in less time.  The outcome is that the quality of service offered is greatly enhanced.  This software solution will enable you to,

  • manage the claims workflow
  • identify root cause
  • subcontractor/3rd party performance management
  • automated diary workflow
  • escalation of tasks

How did we demonstrate that Claim Control adds value to our customers claims service?

To support our award entry, we showcased one of our customers.

By working closely with them, we were able to confirm that the implementation of ClaimControl enabled them to achieve a time saving result of 25% which in turn delivered an annual cost saving of £77k.

On top of this, the high-level reporting functionality within ClaimControl allows them to obtain better reports so they can easily identify root cause, repeat claimants, and ascertain the performance of their clients.  This has also improved their ability to answer client queries and resulted in them delivering a better service to their clients, which has also helped them win new business.

To find out more about how ClaimControl can provide solutions for your business click here to request a demo or explore our website further.

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