Government

Why Government uses our public sector claims management software

The Government sector comprises multi-service, multi-site, autonomous settings, all requiring careful central co-ordination to maintain control, maximise efficiencies and with the ability to respond to requests for information easily and accurately.

Alphatec is an HM Government G-Cloud approved supplier, and a leading provider of local authority claims management software solutions to a significant number of Central Government, Local Government, Unitary Trusts and County Councils throughout the UK, for local authority claims management, local government risk management software, health & safety management, insurance claim, plus property and vehicle management, works scheduling and planning.

Our SaaS (Software as a Service) cloud software can be implemented quickly and easily with no additional demand on already stretched internal IT Services and we can migrate your existing information into our solutions as required.

Our public sector claims management enable you to:

• Record and manage incidents, quickly, easily and consistently, from any location with local government risk management.
• Government case management software allows you to manage and track an incident or defect that results in an insurance claim or even a legal case and understand the relationship between them and your related insurance policies.
• Manage and understand your property/asset portfolio, associate incidents and defects.
• Manage and understand your vehicle asset portfolio and drivers, associate incidents, undertake inspections.
• Plan, schedule and track your distributed network of property maintenance activity; accessible locally via an app, enabling ease of use on a mobile phone or tablet, and central consolidated management and reporting.
• Fully understand your business; bring together data from our software and even integrate with information from your other systems, providing meaningful information at whatever level is required.

The following features make our software powerful yet easy to use solutions:

• Remote access from anywhere with an internet connection.
• Electronic form entry.
• Uploading of photos and evidence, document and image management.
• Automated diary workflow and notifications.
• Email integration.
• Access restriction by role.
• Centralised co-ordination with operational and financial reporting.
• Powerful adhoc reporting with mapping and clustering.
• Policy and insurance reporting and management.
• Integration with your own systems.

Contact us to see how our public sector claims management can help your business.