Why Government uses our public sector claims management software

The Government sector comprises multi-service, multi-site, autonomous settings, all requiring careful central co-ordination to maintain control, maximise efficiencies and with the ability to respond to requests for information easily and accurately.

Alphatec is an HM Government G-Cloud approved supplier, and a leading provider of local authority claims management software solutions to a significant number of Central Government, Local Government, Unitary Trusts and County Councils throughout the UK, for local authority claims management, local government risk management software, health & safety management, insurance claim, plus property and vehicle management, works scheduling and planning.

Our SaaS (Software as a Service) cloud software can be implemented quickly and easily with no additional demand on already stretched internal IT Services and we can migrate your existing information into our solutions as required.

Our public sector claims management enable you to:

  • Record and manage incidents, quickly, easily and consistently, from any location with local government risk management.
  • Government case management software allows you to manage and track an incident or defect that results in an insurance claim or even a legal case and understand the relationship between them and your related insurance policies.
  • Manage and understand your property/asset portfolio, associate incidents and defects.
  • Manage and understand your vehicle asset portfolio and drivers, associate incidents, undertake inspections.
  • Plan, schedule and track your distributed network of property maintenance activity; accessible locally via an app, enabling ease of use on a mobile phone or tablet, and central consolidated management and reporting.
  • Fully understand your business; bring together data from our software and even integrate with information from your other systems, providing meaningful information at whatever level is required.

The following features make our software powerful yet easy to use solutions:

  • Remote access from anywhere with an internet connection.
  • Electronic form entry.
  • Uploading of photos and evidence, document and image management.
  • Automated diary workflow and notifications.
  • Email integration.
  • Access restriction by role.
  • Centralised co-ordination with operational and financial reporting.
  • Powerful adhoc reporting with mapping and clustering.
  • Policy and insurance reporting and management.
  • Integration with your own systems.

Contact us to see how our public sector claims management can help your business.

Request a demo

The best way to appreciate how our software can support your business needs is to run-through a demo.


Our government software solutions

Why Alphatec?

Ease of Use

Our products are hosted SaaS (Software as a Service) cloud solutions, accessible from any location and device with an internet connection, making home working, hot desking and collaboration easy and productive.
Full training and migration of data from existing systems can be provided as part of the service.


From the largest corporate to the individual, we have a pricing structure for you.
Pricing is based on modular design and measured usage such as users, records, and optional features such as document storage. The client pays for what they need.
Subscription costs include all enhancements to the core system.

Experience & Expertise

Our team have extensive knowledge of implementing our products across many sectors and how they can best service your business; over 20 years’ experience of product analysis and design, migration and implementation, development and support mean that Alphatec are the ideal partner to help you leverage all of the advantages our products can bring to your business or organisation.

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