CaseControl by Alphatec is a flexible, cloud-based case management software solution designed to help organizations confidently manage complex case categories. Whether handling legal claims, customer complaints, incident reports, or compliance investigations, CaseControl provides a single, structured platform to oversee every case from initiation through to resolution.
Built for organizations that require control, consistency, and accountability, CaseControl centralizes case data, documentation, and workflows—enabling teams to manage cases efficiently while maintaining full visibility and compliance.
Managing cases across spreadsheets, emails, and disconnected systems increases risk and reduces efficiency. CaseControl replaces fragmented processes with a unified case management system that supports collaboration, transparency, and governance across departments.
Designed for legal, compliance, HR, and operational teams, CaseControl adapts to different case types and organizational structures, making it easier to manage high volumes of cases while maintaining accuracy, auditability, and control.
CaseControl is built to integrate seamlessly with your existing technology stack. With API functionality and flexible integration options, the platform connects with document management systems, reporting tools, email platforms, and other business applications—ensuring accurate data flow and minimal duplication.
From case creation through investigation, resolution, and review, CaseControl supports the full case management lifecycle. Configurable workflows, automated notifications, and structured data capture ensure consistency while allowing flexibility for different case categories.
By using CaseControl case management software, organizations gain greater oversight, reduce risk, and improve operational efficiency—enabling teams to manage cases with confidence, clarity, and control.
CaseControl provides an online management system, to provide you with fast, efficient and detailed information about each matter, case, court bundle, including the risks, financial exposure and costs.
Produce electronic or paper court bundles in minutes. Automate the ingestion, collation and indexing of bundles. Customise the look of your bundles with templates, section headers and more.
Allows you to collaborate, transact, litigate and meet through secure document sharing, online review, e-discovery and bundling. GDPR features allow for user defined automatic anonymization, deletion or pseudonymization of personal data.
CaseControl includes functionality to set up automatic redaction or deletion of records, specific case fields (e.g. personal data), and associated documents or attachments. This can be set up according to your needs.
Keep all correspondence relating to each claim in one place and send and save emails directly through the software via your mail servers.
Within the software you can define specific actions to be automatically created for each case category / type and the system will offer a reminder to complete these actions within pre-determined time frames if you specify this within the system too.
CaseControl integrates with Alphatec's Timebox, so time spent dealing with cases, clients, internal divisions, projects, and activities can be recorded providing the data needed for invoicing both internally and externally.
The Timebox, CaseControl interface means you can record time against specific cases to see chargeable time, countdown hours and WIP at a glance.
Reporting can provide data to identify business risks allowing you to take remedial action. BI integration will supercharge the reporting providing you with further opportunities to make sense of your data.
CaseControl can be integrated with existing IT systems and operations seamlessly. CaseControl also comes with a bulk upload capability so that you can upload historical case information, and transfer files from your network drive and automatically upload them to the correct cases.
We can configure a bespoke FNOL for your organization. This form can be linked to your own intranet/website, so that when data is entered, it directly populates CaseControl.
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