Avers by Alphatec is a modern, cloud-based insurance software solution designed for US insurers, MGAs, brokers, and insurance-led organizations seeking greater control over their operations. Bringing insurance administration, claims management, and customer communication into one secure platform, Avers replaces fragmented systems with a single, configurable solution that improves efficiency, visibility, and service delivery across the entire insurance lifecycle.
Built for today’s regulatory, operational, and customer demands, Avers enables insurance teams to work smarter, respond faster, and scale with confidence—without the complexity of legacy insurance systems.
Built for modern regulatory and operational demands, Avers enables insurance teams to work smarter and respond faster. Moreover, it centralizes data and automates workflows, reducing manual processes and enhancing productivity. In addition, Avers integrates seamlessly with Alphatec’s wider ecosystem, including claims management, legal case management, time recording, and field service management. Therefore, organizations benefit from a connected and scalable technology stack.
Integration is a core strength of Alphatec. Avers can integrate with your existing business intelligence tools, email platforms, accounting software, Microsoft Office products, and other third-party systems. With robust API functionality, data can flow seamlessly in and out of Avers, ensuring your insurance software works perfectly within your wider technology ecosystem.
Avers transforms insurance and claims management by streamlining every stage of the lifecycle. From FNOL through to settlement, workflows can be pre-defined, tasks automated, and notifications, reminders, and communications triggered automatically. By using Avers insurance software, you can significantly improve service quality, enhance collaboration and remote working, and deliver a faster, more transparent experience for both internal teams and policyholders—driving long-term operational efficiency and growth.
Customer Experience (CX) is crucial in today's market. Avers enables you to keep customers informed, capture and ingest rich media evidence and supporting files and strengthen relationships through client portals.
Real-time reports can provide data to identify risks and take remedial action. BI integration supercharges this reporting providing further opportunities to glean insight from the data.
Claims Management is one of the key component services in Avers enabling your team to capture, process and action insurance claims faster than ever before.
Clubs can offer their members a complete end to end solution for the notification, reporting and settlement of incidents and claims. The Binder Management allows for writing and capacity management.
Document & image management allows you to attach all relevant documents to each claim. You can also send and save emails directly through the software ensuring that all data relating to claims is available in one place.
Workflows can be easily created and configured allowing you to introduce greater efficiency and consistency into your processing.
Streamline the acquisition and on-boarding process with automation rules and promote consistency and compliance to make teams more productive.
Avers is easy to implement as it can be integrated with existing systems and operations seamlessly. The modular design means you can select the modules that best augment your existing systems.
Avers provides settlement rooms for the secure agreement, communication, and settlement of multi-party insurance.
Avers allows you to manage your profitability of placement with inbuilt cost to premium analysis, including automatic threshold management regarding capacity so you can extend or provision quickly.
Avers is a truly global software solution that can be configured to whichever language / currency is required.
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