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Avers Insurance software

Simplify Insurance Management with Avers - Your All-in-One Insurance Management Software Solution.

Transform your insurance operations with Avers, Alphatec’s intelligent, cloud-based insurance software platform. Designed for modern insurers and claims teams, Avers centralises your entire workflow—from First Notification of Loss (FNOL) through to settlement and analytics—delivering unmatched efficiency, visibility, and customer satisfaction.

Avers is more than just an insurance platform; it’s a complete solution for end-to-end insurance and claims management, built to support digital transformation across the insurance sector.

Key Benefits of Alphatec’s Avers Insurance Software:

  • Increased Efficiency:
    Automate repetitive tasks, streamline workflows, and improve internal communication—reducing administrative workload and accelerating claims resolution.
  • Enhanced Customer Satisfaction:
    Provide policyholders with a user-friendly online portal to submit claims, track progress, and receive updates in real-time.
  • Reduced Costs:
    Minimise overheads and manual effort by optimising your processes and enabling your team to focus on what matters most—delivering results.
  • Tailored Implementation:
    Easily configurable to meet your organisation’s specific requirements, Avers delivers value quickly while complementing your existing systems.
  • Improved Remote Working and Collaboration:
    Facilitate flexible working with cloud-hosted access, secure communications, and simplified task management—ideal for today’s hybrid workforce.

Why Choose Avers by Alphatec?

Avers is designed to simplify every stage of the insurance and claims process. With a user-friendly interface, rapid deployment, and powerful feature set, it offers a future-ready solution for insurers seeking growth and operational improvement.

  • First Notification of Loss (FNOL):
    Submit claims quickly and easily via web forms or mobile apps, capturing key information instantly.
  • Claims Adjusting:
    Assign adjusters, manage tasks, and collect supporting evidence—all within a centralised, secure platform.
  • Settlement:
    Enable clear, secure communication between stakeholders to streamline and speed up claim settlements.
  • Reporting & Analytics:
    Generate detailed reports and gain real-time insights into claims data to inform strategic improvements and highlight trends.

Scroll down to read more about the Key Features of Avers Insurance Software.

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The best way to appreciate how our software can support your business needs is to run-through a demo.

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Avers Key Features

 

Customer Experience

Customer Experience (CX) is crucial in today's market. Avers enables you to keep customers informed, capture and ingest rich media evidence and supporting files and strengthen relationships through client portals.

Reporting & Business Intelligence (BI)

Real-time reports can provide data to identify risks and take remedial action. BI integration supercharges this reporting providing further opportunities to glean insight from the data.

Claims Management

Claims Management is one of the key component services in Avers enabling your team to capture, process and action insurance claims faster than ever before.

Broking / Sales / Clubs - policy to market

Clubs can offer their members a complete end to end solution for the notification, reporting and settlement of incidents and claims. The Binder Management allows for writing and capacity management.

Document & Image Management and Email Integration

Document & image management allows you to attach all relevant documents to each claim. You can also send and save emails directly through the software ensuring that all data relating to claims is available in one place.

Automated workflows

Workflows can be easily created and configured allowing you to introduce greater efficiency and consistency into your processing.

Underwriting

Streamline the acquisition and on-boarding process with automation rules and promote consistency and compliance to make teams more productive.

System integration

Avers is easy to implement as it can be integrated with existing systems and operations seamlessly. The modular design means you can select the modules that best augment your existing systems.

Time recording

Avers integrates with Alphatec's Timebox, so time spent dealing with clients, internal divisions, projects, and activities can be recorded providing the data needed for invoicing both internally and externally.

Settlement

Avers provides settlement rooms for the secure agreement, communication, and settlement of multi-party insurance.

Bordereaux & binders

Avers allows you to manage your profitability of placement with inbuilt cost to premium analysis, including automatic threshold management regarding capacity so you can extend or provision quickly.

Multi-language & Multi-currency

Avers is a truly global software solutions that can be configured to whichever language / currency is required.

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