Why Retailers use our Software
The Retail sector comprises of a wide variety of companies, from national retailers to large global companies and those that produce and sell to the end customer. Add to this the buildings and vehicles that support the operations day-to-day, and the task for anyone involved from an insurance, claims, risk, H & S or legal perspective can be massively complex. All have similar core requirements in common though, which are to co-ordinate the approach, promote efficiency and all the time maintain control.
Alphatec is a leading provider of software solutions for the management of insurance claims, health & safety / risk incidents, legal cases, properties, vehicles, subcontractor performance, time, works scheduling and planning.
Our SaaS (Software as a Service) cloud software can be implemented quickly and easily with no additional demand on already stretched internal IT Services and we can migrate your existing information into our solutions as required.
Our solutions enable you to:
- Use our bespoke online form to record any incident, claim, near-miss or theft, easily capturing from individual locations all the key information, photos, videos etc.
- Completely analyse and review root cause analysis to highlight trends, repeat offenders and hot spots for incidents and claims to take preventive action.
- Manage and track an incident that results in an insurance claim or even a legal case and understand the relationship between them and your related insurance policies.
- Report and track recoveries and consequential costs in relation to claims where the true cost is greater than the actual claim itself.
- Manage and understand your property/asset portfolio, associating incidents and claims to them, apportion insurance premium and risk ratings.
- Manage and understand your vehicle asset portfolio and drivers, associating incidents and claims as well as recording inspections.
- Fully understand what is going on at all of your locations; even allowing data from our solutions to be combined with your existing systems, further enhancing your insight and providing meaningful information at whatever level is required.
The following features make our software powerful yet easy to use solutions:
- Remote access from anywhere with an internet connection.
- Electronic form entry.
- Uploading of photos and evidence, document and image management.
- Automated diary workflow and notifications.
- Email integration.
- Access restriction by role.
- Centralised co-ordination with operational and financial reporting.
- Powerful adhoc reporting with mapping and clustering.
- Policy and insurance reporting and management.
- Integration with your own systems.