Claims Management System & Claims Management Software

ClaimControl is a cloud-hosted claims management system and claims management software solution that improves the speed and efficiency of managing insurance claims.

Alphatec’s ClaimControl is a powerful claims management software system designed to simplify and expedite your insurance claims process. This intelligent software offers a centralised platform for managing all aspects of claims, from initial notification to final settlement.

Key Benefits of Alphatec’s Claims Management Software:

  • Improved Efficiency: Automate manual tasks like data entry, document management, and task assignment, freeing up your team to focus on resolving claims faster.
  • Enhanced Communication: Facilitate seamless communication between adjusters, claimants, and other stakeholders with built-in communication tools like email and messaging.
  • Greater Transparency: Track the progress of each claim in real-time, providing both you and your clients with clear visibility into the claims process.
  • Data-Driven Insights: Generate reports and analytics to identify trends and areas for improvement. ClaimControl can also integrate with business intelligence tools for further customisation of reports and dashboards.
  • Reduced Costs: Streamlining your claims process can lead to significant cost savings through faster resolutions and fewer errors.

Why Choose Alphatec’s ClaimControl?

  • Cloud-Based Solution: Access your claims data from anywhere, anytime with a web browser. No additional IT infrastructure is required.
  • Scalability: ClaimControl is designed to grow with your business, easily accommodating an increasing volume of claims.
  • Security: Alphatec prioritises data security. Their software employs robust security measures to keep your claims data safe.
  • Integration: Integrate ClaimControl with your existing systems for a seamless workflow.

Alphatec offers a comprehensive suite of digital transformation services, including:

  • Legal Case Management
  • Incident Management
  • Health & Safety Management
  • Complaint Management
  • Disrepair Management
  • Motor and Property Claims Management
  • Business Intelligence and Analytics

Whether you’re an insurance company, a risk management firm, or another organisation that handles claims, Alphatec’s claims management software can help you improve efficiency, communication, and overall claims processing.

Scroll down to read more about the Key Features of ClaimControl.

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The best way to appreciate how our claims software can support your business needs is to run-through a demo.




ClaimControl Claims Software Key Features


Claims Management

Claims can be recorded with bespoke classification of categories & types. This results in reporting that can be segmented as required. Trend analysis can identify areas with a high-level of claims and provide a clear view of “below the deductible” costs as well as those which result in a full insurance claim.

Insurance Management

You can manage cover details with our intelligent claims management software, key points, policies declarations, endorsements, supplier management and insurer communications in a single online portal.

Policy Management

Store and manage all insurance policies defining premiums, renewal dates etc. Produce reports to enable you to negotiate insurance renewal premiums.

Reporting & Business Intelligence (BI)

Reporting can provide data to identify business risks allowing you to take remedial action. BI integration will supercharge the reporting providing you with further opportunities to make sense of your data.

Electronic Document & Image Management

Optional integrated document and image management allows you to attach all relevant documents to each claim.

Email integration

Keep all correspondence relating to each claim in one place and send and save emails directly through the software via your mail servers.


Access is via a web browser with multi-factor authentication. Administrators can set users up with different levels of security access.

Property Module

The property module is an optional extra which links to Google maps and allows you to record all current and historical property data.

Motor Module & Motor Inspection App

The motor module allows you to monitor driver & vehicle related incidents, confirm ownership (links with the DVLA) and identify trends & repeat offenders. The motor inspection app allows you to evidence daily inspections, report faults & ensure compliance.

MOJ Portal Integration

ClaimControl interfaces with the MOJ portal streamlining the management of portal applications, & notifications.

Online forms /e-FNOL

We can configure a bespoke FNOL for your organisation. This form can be linked to your own intranet/website, so that when data is entered, it directly populates the claim record in ClaimControl.


  • What is claims management software?

    Claims management software is a software solution that helps businesses and organisations manage the claims process more efficiently and effectively. It can automate many of the tasks involved in claims processing, such as data entry, document management, task assignment, and communication with claimants and other stakeholders.

  • What are the benefits of using claims management software?

    Improved efficiency and productivity: Claims management software can automate many of the time-consuming tasks involved in claims processing, freeing up claims handlers to focus on more complex tasks. Reduced costs: Claims management software can help businesses reduce costs by streamlining the claims process and reducing the risk of errors. Improved customer service: Claims management software can help businesses improve customer service by providing a faster and more efficient claims process. Reduced fraud: Claims management software can help businesses reduce fraud by identifying and investigating suspicious claims.

  • What are the features of claims management software?

    Claims management software typically includes a variety of features, such as: Claims tracking: Claims management software can track the status of claims throughout the claims process. Document management: Claims management software can store and manage all of the documents associated with a claim, such as policy documents, estimates, emails and invoices. Task assignment: Claims management software can automatically assign tasks to claims handlers and other stakeholders via workflows. Communication tools: Claims management software can provide communication tools, such as email and messaging, to facilitate communication between adjusters, claimants, and other stakeholders. Reporting and analytics: Claims management software can generate reports and analytics on claims data, which can help businesses identify trends and areas for improvement. It can also link to Business Intelligence, to allow clients to create their own dashboards and reports as required.

  • How much does claims management software cost?

    The cost of claims management software varies depending on the number of users, volume of claims, and features requested. However, most claims management software solutions are affordable for businesses of all sizes.

  • How do I choose the right claims management software for my business?

    When choosing claims management software for your business, it is important to consider the following factors: The size of your business: Choose a claims management software solution that is scalable and can meet the needs of your growing business. The features you need: Consider the features that are most important to your business and choose a claims management software solution that offers those features, such as online FNOL’s , business intelligence integration, automated workflows, automated payment files, payment approvals, hosted solution, accessible from anywhere and on any device. The cost of the software: Choose a claims management software solution that fits your budget. The ease of use: Choose a claims management software solution that is easy to use and navigate. Customer support: Choose a claims management software solution that offers good customer support.

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